Yembo

Wheaton | Bekins’ partnership with Yembo is designed to enhance our sales efficiency, increase customer satisfaction, and ultimately boost our closing rates.

Yembo’s AI-powered software increases bookings and reduces operational costs by enabling agents to conduct video surveys and instantly generate visual inventories for fast, accurate estimates. The platform streamlines the moving process with AI-powered surveys, real-time visual inventory, and automated estimates. Capture accurate inventories instantly, generate fast, accurate quotes, and customize pricing with flexible tariffs for local, intrastate or interstate moves – all in one seamless system.

The AI-powered survey simplifies inventory creation with a quick video walk-through. The AI instantly identifies items, generating a detailed visual inventory in real time, saving time and ensuring accuracy for faster, reliable estimates.

The visual inventory provides photos of all items that are numbered and color-coded for easy reference. It streamlines the moving process by offering detailed, accurate inventories that improve planning, efficiency, and customer trust.

The van line has worked with Yembo to build the 100 tariff into their platform. You can also build your own local and intrastate tariffs using Yembo's moving estimate software. Create real-time estimates and send them automatically for e-signature, enabling you to go from lead to booking faster.

There are three main types of surveys with Yembo:

Self-Survey: Customer-Driven
Yembo’s self-survey allows consumers to quickly record videos from their phone, all through a fully browser-based system with no app download required. You can offer 24/7 surveys directly from your website, allowing customers to request a quote and complete a survey anytime, providing instant convenience and flexibility.
Smart Consult (Guided Survey): Salesperson-Driven
Yembo’s guided survey, also known as a Smart Consult, allows Yembo AI to handle the inventory list creation, letting you focus entirely on your customer. With one-click joining, customers simply click a link sent via text or email (no app download required), making the process quick and easy for both you and your customers.
Onsite Survey: Salesperson-Driven
Yembo’s onsite survey allows you to use your tablet to visually document in-home consultations with the help of Yembo AI. During walk-throughs, Yembo’s AI assists in creating an accurate inventory, which is instantly synced to a secure platform and is complete with detailed photos of all items. Before leaving the customer’s home, you can provide a confirmed visual inventory and e-sign estimates, ensuring everything is finalized on the spot.

Why This Matters to You:

Streamlined Sales Process:  Yembo's AI technology will help you generate surveys and estimates quickly, building trust with customers and shortening the sales cycle.

Enhanced Customer Experience: The visual inventory provides the customer a more seamless experience, enhancing the customer's trust and experience.

Mobile Accessibility: Create estimates on the go with Yembo's mobile-friendly platform, making it easier to close deals wherever you are.
Access Integration: Yembo has programmed the 100 tariff. Estimates performed in Yembo will be able to be imported into Access.

Key Features of the Yembo Platform:

Multiple ways to survey with Yembo: AI-assisted self-surveys (AI Self Survey), AI-assisted guided surveys (Smart Consult), and AI-assisted tablet version (Onsite)
Binding, option-binding, and non-binding estimates

Interstate, intrastate, and local surveys

Two-way texting with customers throughout the sales process

Pricing:

Surveys: $25 each (multiple surveys for the same customer will only be charged for one estimate)

Estimates: $6 each (multiple estimates for the same customer will only be charged for one estimate)

There are no upfront costs for agents, and agents will be billed monthly for the prior month’s actual usage. If you would like to have your local or intrastate tariff programmed by Yembo, pricing and billing will be outside of the van line’s purview and you can work directly with Yembo on those projects.

To get signed up with Yembo, all we need is a high-resolution version of your logo and an email address for the main administrator at the agency. Contact your Regional Sales Director to get started.

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